![]() ![]() If you have any dietary needs (I'm allergic to gluten) you have to be very diligent as things are not always marked clearly or accurately. ![]() Not excellent but absolutely fine for an all inclusive. When I called to get something, it always came quickly and with a great attitude tho. Never the same amount of towels left, sometimes things were missing, etc. The housekeeping staff was a bit inconsistent with attention to details. I also feel the lobby and central show area could use a bit of an update. I had to upgrade my cell service for a personal hotspot to stream (which didn't completely take care of the issue). ![]() However, the wifi wasn't strong enough for a consistent reliable wifi signal. There are very few English channels on the tv- which is not a big deal b/c i can stream thru my iPad. A bit of a simple renovation would make all the difference. Having said that, a few things to mention. I'll start off by saying I had a very pleasant stay and very happy I took this trip. In full transparency, I travel a lot of I have experienced all inclusives a few times. Lots of champagne and laughter made it perfect! All I can say is, we are coming back in February and we cannot wait to see all our friends there! Love you all! We also celebrated my husband's birthday and we were treated to an unforgettable dinner under the full moon and stars on the beach. We could see beautiful sunrises and people watch from our balcony. If you find an error, the staff in Privilege can help you correct it easily. If anything is wrong or misspelled, you will not be able to board your flight. This will save you a lot of time and frustration when you get to the airport in Cancun.Second, when you get your Covid test result, check every single word on the form to make sure it is correct. Here are a couple of travel tips: First, before you travel to Mexico, download the immigration form and print off a hard copy to take with you. They go out of their way to make sure we have everything we need and more! We also commend the Privilege staff for making our Covid testing so smooth and easy. We consider all of them like our own family. We cannot say enough about the staff at OMR. El Charro was back open on this trip and we loved having lunch there. Yum! The Privilege lounge was being renovated and we are looking forward to seeing the upgrade when we go back in February. ![]() Some of the highlights of this stay were the new menu at Blue Moon that includes a peach salad appetizer and an octopus appetizer. The staff are the best, the food is amazing and the beach was pristine. Everything about this week just confirmed why we love OMR. Having been to OMR during Covid earlier last year, we were glad to see the occupancy rate getting back to normal. We always love coming to OMR the week before Christmas! The weather is perfect and we get to be at our favorite spot for vacation. About twice a day our room was cleaned, organized, beds made and fresh towels were waiting for us. Excellent service & took a bunch of pictures for us as well. Carlos was our waiter at Blue Moon & Dolce Vita. Eber & Jony the pool bartenders… SO NICE! The pool was crazy busy and they managed to make the best drinks in all the chaos. They also made a special plate of “cukes & vinegar” for my friends birthday lunch. Adrian & Daniela were our beach waiters, they went over and above to cater our every need & bring us drinks around the clock. Oli, the bartender in the lobby, made AMAZING drinks & was beaming with excitement. Julian was our butler 10/10! Not only did he check in with our group of 7, he also organized a special birthday dinner on the beach for all 7 of us & helped make dinner reservations every night. All staff was masked at all times & there was zero tolerance in the restaurants for any unmasked visitors. Also, extremely impressed with their covid policy & protocols. For my first all-inclusive vacation, I could not have asked for more. The staff at Ocean Maya Royal are extremely helpful, courteous & always smiling. ![]()
0 Comments
Leave a Reply. |
Details
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |